Senior Technical Project Manager

OpenKrill; United States; Remote; USD 120,000 - 150,000; Full time

Job summary

Specright is seeking a Sr. Technical Project Manager for its Professional Services team. You will manage all project phases, budgets, and timelines, collaborating across Sales, Marketing, Product, Customer Success and Engineering to deliver successful implementations for large customers in a fully remote capacity.

You will guide resources, drive risk mitigation, engage with senior stakeholders, and identify upsell opportunities while upholding Specright’s implementation standards and governance.

Qualifications

• 7+ years of SaaS project management experience.
• Experience in Salesforce Consultancy, Food & Beverage, Manufacturing.
• Ability to present to C-suite on project health.
• Certinia (FinancialForce) project management experience.
• Strong communication and stakeholder management.

Responsibilities

• Plan, organize and manage all project phases per Specright Implementation Methodology.
• Guide resources and customers to deliver impactful solutions.
• Navigate complex customer environments to drive decisions.
• Act as a Solution Consultant across the project lifecycle, incl. requirements gathering and QA testing.
• Develop full implementation plans with scope, deliverables, dependencies and risks.
• Adjust resources across phases to optimize timelines and skills.
• Communicate boundaries and negotiate mutual project plans.
• Be customer-centric and seek opportunities to upsell.
• Promote and refine Specright implementation methodology.
• Mentor new Project Managers.

Skills

Project management

SaaS

Salesforce consulting

Communication

Executive presence

Enterprise software

Certinia experience

Tools

Certinia

Job description

Specright is the first purpose-built, patented platform for Specification Management. Whether it's packaging, raw materials, formulas, products, or machines, Specright helps companies digitize, map, and take action across their supply chain to reduce costs, increase profitability, and drive sustainability. Specright serves customers across industries, including packaging, food and beverage, consumer packaged goods, pharmaceutical, retail, industrials, and more.

We are looking to hire a Sr. Technical Project Manager within our Professional Services Team with the opportunity to work with customers such as Unilever, Tyson, Darigold, and Kenvue. The Sr. Technical PM is a Project Management Expert that is responsible for the project gantt, budget and timeline and orchestrating activities to mitigate risk and hit targets jointly with customers.

In this role, you will collaborate with our customers while providing best practice recommendations, consulting services and expert project management governance to ensure success of their implementation. You will work cross-functionally with teams including Sales, Marketing, Product Management, Customer Success, Customer Support and Software Engineering.

Responsibilities and Duties

• - Plan, organize and manage all phases of projects aligned to the Specright Implementation Methodology to ensure on time and on budget delivery, customer satisfaction, quality deliverables, and exceptional project governance to avoid scope creep and project risk.
• - Able to guide resources and customers to provide impactful solutions resulting in highly referenceable accounts enabling strong adoption, renewal and upsell.
• - Able to navigate complex, politically charged customer environments to drive decisions and outcomes
• - Act as a Solution Consultant that can support conversations throughout the project lifecycle including active participation in requirements gathering sessions, strong understanding of solution best practice practices, assisting in QA testing and capable of discussing the solutions built for customers.
• - Utilize Project Management principles to establish full implementation plans including defining scope, deliverables, dependencies, duration estimates, resource estimates, risk identification and mitigation, and contingency planning.
• - Comfortable adjusting resource needs across phases to best utilize resource skillsets when and where needed within the implementation timeline and lifecycle.
• - Have a strong ability to communicate project boundaries with customers and also negotiate mutual plans that keep projects on schedule, timeline and scope.
• - Be customer-centric in style and approach, with a genuine desire to create and deliver value with outstanding customer experiences.
• - Maintain up to date required product and project management knowledge.
• - Collaborate with the Specright team to proactively uncover additional customer needs and possible upsell opportunities.
• - Adopt and evangelize our Specright implementation methodology and provide ongoing input to maintain and enhance our methodology.
• - Support organization initiatives to enhance and expand our team’s knowledge and services offerings.
• - Train and mentor new Project Managers within the team.

Qualifications

• - Industry experience in Salesforce Consultancy, Food and Beverage, and Manufacturing
• - 7+ years of project management experience required in SaaS, preferably http://salesforce.comSalesforce.com http://Salesforce.com related
• - Great communication skills to convey implementation objectives, project boundaries, and drive projects to successful outcomes for internal stakeholders and customers.
• - Must be able to develop credibility and trust from customers and internal stakeholders with technical acumen on the solution and project management expertise.
• - Comfort in presenting to C-suite executives on project health and discussing difficult topics to drive mutual resolution.- Experience and ability to manage highly complex Enterprise software projects.
• - Certinia (formerly FinancialForce) project management experience

We are an energetic company with an entrepreneurial, informal, versatile, intelligent, and fast-paced culture. We are a 100% remote company and promote an open and relatively flat organization with an emphasis on collaboration, sharing ideas, and information. It's more important to innovate than to worry about making mistakes.

Specright is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.