Remote Senior Corrections Tech Solutions Consultant

ViaPath; Phoenix (AZ); Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Flexible Time Off

Company Holidays

Life & Disability Insurance

Employee Assistance Program (EAP)

Well-being resources

Job summary

ViaPath is seeking a Technical Solutions Consultant to join our customer-facing advisory team. You will act as a trusted partner to correctional agencies, guiding them through technology adoption and strategic reviews while delivering compelling product demos and executive-level engagements.

Candidates should bring strong communication, presentation, and relationship-building skills, plus the ability to travel up to 75% and operate remotely from anywhere in the contiguous US.

Qualifications

• Bachelor's degree preferred; equivalent professional experience may be considered.
• Minimum of five (5) years of experience utilizing ViaPath solutions or other corrections technology platforms.
• Direct experience with correctional agencies or within correctional environments.
• Strong understanding of correctional operations, workflows and technology solutions.
• Excellent communication, presentation, relationship-building, and organizational skills.
• Ability to translate complex technical concepts into practical operational and business value.
• Willingness to travel up to 75% and to operate remotely.

Responsibilities

• Serve as a trusted advisor to customers by providing expertise, guidance, and best practices related to ViaPath products and services.
• Build strong relationships with executive, operational, technical, and facility stakeholders.
• Design, develop and deliver engaging product demonstrations, solution reviews, and customer presentations that showcase value.
• Monitor contracts within assigned region and engage customers through strategic reviews and adoption initiatives.
• Maintain expert-level knowledge of ViaPath products, technologies, hardware, software, and system configurations.
• Help customers improve adoption, utilization, and overall success with their technology investments.
• Identify customer challenges, risks, and opportunities and recommend solutions aligned with objectives.
• Partner with internal teams to support customer success, retention, and growth.
• Gather customer feedback and provide market insights to improve products and services.
• Represent ViaPath at meetings, conferences, and industry events.
• Maintain expertise in correctional operations and ViaPath solution portfolio.

Skills

Communication

Presentation

Relationship-building

Organizational skills

Travel readiness

Strategic advisory

Education

Bachelor's degree

Tools

PowerPoint

Word

Excel

Teams

Outlook

Job description

ViaPath is seeking a Technical Solutions Consultant to join our customer-facing advisory team. You will act as a trusted partner to correctional agencies, guiding them through technology adoption and strategic reviews while delivering compelling product demos and executive-level engagements.

Candidates should bring strong communication, presentation, and relationship-building skills, plus the ability to travel up to 75% and operate remotely from anywhere in the contiguous US.