Corrections Tech Solutions Advisor — Remote/Travel

ViaPath Technologies; Phoenix (AZ); Remoto; USD 110.000 - 150.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental & Vision Insurance

Health Savings Accounts & Flexible Sp.

Flexible Time Off

Company Holidays

401(k) Retirement Plan

Life & Disability Insurance

Employee Assistance Program

Well-being resources

Descrizione del lavoro

ViaPath Technologies is seeking a Technical Solutions Consultant to guide correctional agencies through technology journeys. You will apply strategic insight, demonstrate products, and build executive-level relationships across operations and IT to maximize solution adoption and value.

This remote-based role requires travel up to 75% and a strong background in corrections technology, with a proven ability to translate complex concepts into measurable business outcomes.

Competenze

• Bachelor's degree or equivalent professional experience in corrections, technology consulting, customer engagement, or related field.
• Minimum of five (5) years of experience utilizing ViaPath solutions or other corrections technology platforms.
• Direct experience working with correctional agencies or within a correctional environment.
• Strong understanding of correctional operations, workflows and technology solutions.
• Excellent communication, presentation, relationship-building, and organizational skills.
• Ability to translate complex technical concepts into practical operational and business value.
• Proficient in Microsoft Office applications including PowerPoint, Word, Excel, Teams, and Outlook, with ability to create professional customer-facing presentations and content.
• Ability to manage multiple priorities and customer engagements with minimal supervision.
• Ability and willingness to travel up to 75% of the time.

Mansioni

• Serve as a trusted advisor to customers by providing expertise, guidance, and best practices related to ViaPath products and services.
• Build strong relationships with executive, operational, technical, and facility stakeholders.
• Design, develop and deliver engaging product demonstrations, solution reviews, and customer presentations that showcase the value of ViaPath solutions.
• Monitor contracts within assigned region and engage customers through regular strategic reviews, customer development, and adoption initiatives.
• Maintain expert-level knowledge of ViaPath products, hardware, software, and system configurations, including the ability to configure, troubleshoot, and demonstrate solutions in customer-facing environments.
• Help customers improve adoption, utilization, and overall success with their existing technology investments.
• Identify customer challenges, risks, and opportunities while recommending solutions that align with operational and business objectives.
• Partner with Account Management, Product Management, Customer Support, and other internal teams to support customer success, retention, and growth.
• Gather customer feedback and provide market insights that help improve products, services, and customer outcomes.
• Represent ViaPath at customer meetings, conferences, trade shows, and industry events.
• Maintain expertise in correctional operations, industry trends, and the full ViaPath solution portfolio.

Conoscenze

Communication

Presentation skills

Relationship-building

Travel readiness

Customer advisory

Formazione

Bachelor's degree preferred

Strumenti

PowerPoint

Word

Excel

Teams

Outlook

Descrizione del lavoro

ViaPath Technologies is seeking a Technical Solutions Consultant to guide correctional agencies through technology journeys. You will apply strategic insight, demonstrate products, and build executive-level relationships across operations and IT to maximize solution adoption and value.

This remote-based role requires travel up to 75% and a strong background in corrections technology, with a proven ability to translate complex concepts into measurable business outcomes.