Remote Senior Collections Analyst – AR & Disputes

Cardinal Health; Lansing (MI); Remote; USD 38,000 - 49,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Short- and long-term disability

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking a Collections professional for nationwide remote work. The role focuses on collecting outstanding accounts receivable, researching disputes, and building trusted relationships with customers and internal partners.

You will partner with designated accounts to serve as a single point of contact. The ideal candidate has a bachelor’s degree (or equivalent) and 2–4 years of experience, with strong communication and proficiency in Microsoft Office.

Qualifications

• Bachelor’s degree in related field, or equivalent work experience, preferred.
• 2-4 years of experience, preferred.
• Strong written and verbal communication skills, with the ability to effectively interact with customers and cross-functional stakeholders.
• Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint.

Responsibilities

• Responsible for the collection of outstanding accounts receivable, including dispute research, developing payment plans with customers, and building trusted relationships with customers and internal business partners.
• Work directly with Service Leader for designated accounts for a single point of contact approach.
• Responsible for preparing and reporting open accounts receivable balances for assigned accounts
• Work cross-functionally with all levels within the organization both internally and externally.
• Facilitate meetings and presentations, communicating effectively with stakeholders and engaging participants.
• Support customer needs by maintaining a customer-focused approach and identifying root causes of issues.

Skills

Communication skills

Customer interaction

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office Suite

Excel

Word

PowerPoint

Job description

Cardinal Health is seeking a Collections professional for nationwide remote work. The role focuses on collecting outstanding accounts receivable, researching disputes, and building trusted relationships with customers and internal partners.

You will partner with designated accounts to serve as a single point of contact. The ideal candidate has a bachelor’s degree (or equivalent) and 2–4 years of experience, with strong communication and proficiency in Microsoft Office.