Senior Remote Collections Analyst — AR & Dispute Specialist

Cardinal Health; Olympia (WA); Remote; USD 38,000 - 49,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Health savings account

401k savings plan

Access to wages before pay day

FSAs

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking a Collections professional for a country-wide remote role. You will manage the collection of outstanding accounts receivable, research disputes, and develop payment plans while maintaining strong relationships with customers and internal partners.

You will collaborate with the Service Leader for designated accounts, prepare AR balance reports, and communicate effectively across the organization. Strong Excel/Office skills are required.

Qualifications

• Bachelor’s degree in related field, or equivalent work experience, preferred.
• 2-4 years of experience, preferred.
• Strong written and verbal communication skills, with the ability to effectively interact with customers and cross-functional stakeholders.
• Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint.

Responsibilities

• Responsible for the collection of outstanding accounts receivable, including dispute research, developing payment plans with customers, and building trusted relationships with customers and internal business partners.
• Work directly with Service Leader for designated accounts for a single point of contact approach.
• Responsible for preparing and reporting open accounts receivable balances for assigned accounts
• Work cross-functionally with all levels within the organization both internally and externally.
• Facilitate meetings and presentations, communicating effectively with stakeholders and engaging participants.
• Support customer needs by maintaining a customer-focused approach and identifying root causes of issues.

Skills

Communication skills

MS Excel

MS Word

PowerPoint

Education

Bachelor’s degree or equivalent

2-4 years experience

Tools

Microsoft Office Suite

Job description

Cardinal Health is seeking a Collections professional for a country-wide remote role. You will manage the collection of outstanding accounts receivable, research disputes, and develop payment plans while maintaining strong relationships with customers and internal partners.

You will collaborate with the Service Leader for designated accounts, prepare AR balance reports, and communicate effectively across the organization. Strong Excel/Office skills are required.