Senior Cloud & Infrastructure Support Engineer (Remote)

Syms Strategic Group, LLC; Columbus (GA); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Senior Application/Infrastructure Support Engineer for 100% remote work within the U.S. VA program.

The role requires strong cloud and systems engineering experience across AWS/Azure, Linux/Unix, Windows, and automation tools to support large-scale production systems. Responsibilities include operational support, incident response, documentation, and collaboration with customers and teams to maintain system reliability while ensuring security compliance and

Qualifications

• 8+ years in systems engineering or related field, production environments
• 3+ years experience with SQL queries and monitoring
• Experience with AWS and/or Azure cloud platforms and cloud-native technologies

Responsibilities

• Provide high-level, day-to-day operational support of complex cloud systems
• Develop solutions to routine technical problems of limited scope
• Document problems in logging and reporting tools and communicate status to stakeholders
• Maintain and install computing infrastructure and perform continuous improvement initiatives
• Ensure VA standards and security policies are followed and managed
• Collaborate with customers and cross-functional teams to resolve production issues
• Support on-call production system duties as required

Skills

AWS Cloud

Azure Cloud

Linux/Unix

Windows OS

Python

Bash

PowerShell

Ansible

Puppet

Chef

SaltStack

CloudFormation

CI/CD

Git

GitHub Actions

CodeBuild

CodeDeploy

CloudWatch

SQL Server

RDS

Networking

Security & Compliance

On-Call

Monitoring

Education

Bachelor's degree in Computer Science / IT / Systems Engineering

Tools

DynaTrace

Science Logic

GitHub Actions

CodeBuild

CodeDeploy

Job description

Syms Strategic Group, LLC is seeking a Senior Application/Infrastructure Support Engineer for 100% remote work within the U.S. VA program.

The role requires strong cloud and systems engineering experience across AWS/Azure, Linux/Unix, Windows, and automation tools to support large-scale production systems. Responsibilities include operational support, incident response, documentation, and collaboration with customers and teams to maintain system reliability while ensuring security compliance and