Remote Senior Client Services Executive Healthcare Accounts

Navitus; Jefferson City (MO); À distance; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid time off

Parental leave (4 weeks)

Holidays (9)

401K company match

Adoption Assistance Program

Flexible Spending Account

Educational Assistance Plan

Referral Bonus Program

Résumé du poste

Navitus Health Solutions is seeking a Sr. Client Services Executive I to join our team. The role centers on national accounts management, delivering customized solutions, and cultivating senior-level relationships across large organizations.

This position combines structured, data-driven planning with strategic counsel to support growth and client satisfaction. The ideal candidate brings at least 7 years of experience interfacing with large healthcare clients, will co-develop long-term account

Qualifications

• Bachelor's degree in business, marketing, or related area preferred.
• Knowledge of PBM or health care industry preferred.
• At least 7 years of experience interfacing with internal and/or external clients.
• Ability to travel as needed to meet goals.
• Excellent verbal and written communication, presentation and negotiation skills.

Responsabilités

• Support/back up the CSE, Senior CSC and CSC responsibilities.
• Create and present data for Strategic Business Plans, VALUE Summaries, and Performance Standard reports
• Investigate/follow-up if Performance Guarantees are not met and present those results to their assigned clients
• Conduct Client training (Client Portal Site, Navi-Claim, etc.)
• Assist with escalated member/Client issues requests
• Identify and present Client opportunities to improve costs, service and health
• Contract maintenance and performance
• Travel to Client sites
• Provide mentoring to the coordinator levels and CSEs
• Other duties as assigned

Connaissances

Verbal communication

Written communication

Negotiation

Strategic thinking

Independent work

Time management

Team orientation

Sales & client service

PC skills

Formation

Bachelor's degree in business or related field

Outils

Microsoft Office

Description du poste

Navitus Health Solutions is seeking a Sr. Client Services Executive I to join our team. The role centers on national accounts management, delivering customized solutions, and cultivating senior-level relationships across large organizations.

This position combines structured, data-driven planning with strategic counsel to support growth and client satisfaction. The ideal candidate brings at least 7 years of experience interfacing with large healthcare clients, will co-develop long-term account