Remote Senior Claims Supervisor - Commercial Casualty

CSAA Insurance Group; Arkansas City (KS); Remote; USD 75,000 - 110,000; Full time

Benefits offered by this job

Remote-first culture

Annual bonus up to 12%

401(k) with company match

Flexible workplace

Job summary

CSAA Insurance Group is seeking a Supervisor, Commercial Casualty Claims to oversee complex auto and commercial injury claims remotely across multiple states. You will supervise investigations, negotiations, and conclusions, directing workflows and evaluating staff performance.

The role requires leadership, regulatory compliance, and coordination with partners. It offers a remote-first culture, potential bonus, and a flexible workplace supporting home-based work across the United States.

Qualifications

• 3+ years of casualty or bodily injury supervisory experience.
• Technical experience in handling claims relevant to supervised roles.
• Bachelor's degree or equivalent; professional designations preferred.
• Experience handling Commercial Auto, Rideshare, and/or TNC claims.

Responsibilities

• Oversees the investigation, evaluation, negotiation and conclusion of claims.
• Directs workflow and evaluates claims staff performance.
• Decides on coverage and liability questions for varied complexity.
• Manages multi-state claims remotely and coordinates with partner entities.
• Ensures regulatory compliance and quality assurance across the unit.

Skills

Casualty claims supervision

Technical claims handling

Commercial Auto claims

Leadership and QA

Education

Bachelor's degree or related field

Professional designations (AIC/CPCU/ICAR)

Job description

CSAA Insurance Group is seeking a Supervisor, Commercial Casualty Claims to oversee complex auto and commercial injury claims remotely across multiple states. You will supervise investigations, negotiations, and conclusions, directing workflows and evaluating staff performance.

The role requires leadership, regulatory compliance, and coordination with partners. It offers a remote-first culture, potential bonus, and a flexible workplace supporting home-based work across the United States.