Remote Senior Claims Supervisor, Commercial Casualty

CSAA Insurance Group; Montana; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Total compensation package

Annual bonus eligibility up to 12%

401(k) with company match

Remote-first culture

Job summary

CSAA Insurance Group seeks a Supervisor, Commercial Casualty Claims to oversee complex 1st and 3rd party auto and commercial injury claims, including litigation handling. This remote role supervises claims in multiple states virtually and may liaise with partner clubs.

You will direct workflow, approve coverage decisions, manage budgets and QA, travel as needed for enterprise meetings, and mentor staff to ensure high-quality service.

Qualifications

• 3+ years of casualty or bodily injury supervisory experience within a claims environment.
• Associate in Claims (AIC), CPCU and/or ICAR designations.

Responsibilities

• Oversees investigation, evaluation, negotiation and conclusion of claims.
• Directs, supervises and evaluates workflow of claims.
• Manages budgetary planning and use of resources for the unit.
• Acts as claims liaison for commercial customers and brokers.
• Travels for enterprise and team meetings as required.

Skills

Casualty claims supervision

Litigation handling

Policy coverage decisions

Education

Bachelor's degree or higher

HS/GED or equivalent customer service experience

Tools

None

Job description

CSAA Insurance Group seeks a Supervisor, Commercial Casualty Claims to oversee complex 1st and 3rd party auto and commercial injury claims, including litigation handling. This remote role supervises claims in multiple states virtually and may liaise with partner clubs.

You will direct workflow, approve coverage decisions, manage budgets and QA, travel as needed for enterprise meetings, and mentor staff to ensure high-quality service.