Remote Seller Success Manager - Drive Growth & Partnerships

Whatnot; San Francisco (CA); Remote; USD 113,000 - 155,000; Full time

Benefits offered by this job

Generous Holiday and Time off Policy

Health Insurance (Medical, Dental, Vision)

Work From Home Support

Home office setup allowance

Monthly allowance for cell phone and internet

Care benefits

Wellness allowance

Childcare allowance

Family planning benefit

401k offering with employer match

Paid parental leave

Job summary

Whatnot, located in San Francisco, is seeking a Customer Success Manager to foster growth and relationships with early sellers. You'll advocate for their needs and help them achieve success in a dynamic and rapidly growing e-commerce platform.

This role is pivotal in bridging sales and post-sales, requiring strong relationship-building skills and the ability to navigate challenges. With a generous benefits package and flexible work options, join Whatnot in shaping the future of commerce.

Qualifications

• Experience in a customer-facing or revenue-driving role.
• Ability to navigate objections and motivate action.
• Strong understanding of what sellers need for growth.

Responsibilities

• Build and nurture relationships with early sellers as trusted advisors.
• Manage a pipeline of high growth sellers and develop strategies for growth.
• Advocate for sellers and share insights across teams.

Skills

Strong selling and relationship-building skills

Customer instinct

High ownership and resourcefulness

Speed and adaptability

Strong teammate instincts

Analytical judgment

Comfort holding sellers accountable

Genuine curiosity about Whatnot's product

AI-forward working habits

Job description

Whatnot, located in San Francisco, is seeking a Customer Success Manager to foster growth and relationships with early sellers. You'll advocate for their needs and help them achieve success in a dynamic and rapidly growing e-commerce platform.

This role is pivotal in bridging sales and post-sales, requiring strong relationship-building skills and the ability to navigate challenges. With a generous benefits package and flexible work options, join Whatnot in shaping the future of commerce.