Remote Self-Pay Collections Specialist I – Growth Path

61st Street Service Corporation; New Jersey; Hybrid; USD 30,844 - 38,972; Full time

Benefits offered by this job

Comprehensive benefits package

Paid time off

Job summary

The 61st Street Service Corporation is seeking a Self-Pay Collections Specialist I to join their team remotely. This role involves managing inbound calls, securing payments, and updating patient information. Applicants should possess a high school diploma and ideally have at least 6 months of experience in a billing environment. Proficiency in Epic and a customer service focus are highly preferred. The hourly pay ranges from $22.39 to $28.29, depending on various factors.

Qualifications

• 6 months' experience in a physician billing or third-party payer environment.
• Strong customer service focus with the ability to communicate effectively.
• Understanding of contracts, insurance benefits, and billing requirements.

Responsibilities

• Handle large volumes of inbound calls and secure payments.
• Manage customer inquiries and escalate issues as necessary.
• Update patient profiles and bill third-party payers.

Skills

Customer service orientation

Communication skills

Problem-solving ability

Knowledge of medical terminology

Education

High school diploma or GED

Tools

Epic

Job description

The 61st Street Service Corporation is seeking a Self-Pay Collections Specialist I to join their team remotely. This role involves managing inbound calls, securing payments, and updating patient information. Applicants should possess a high school diploma and ideally have at least 6 months of experience in a billing environment. Proficiency in Epic and a customer service focus are highly preferred. The hourly pay ranges from $22.39 to $28.29, depending on various factors.