Remote Self-Pay Collections Specialist - Revenue Cycle

61st Street Service; United States; Remote; USD 33,062 - 38,572; Full time

Job summary

The 61st Street Service Corporation provides administrative and clinical support staff for ColumbiaDoctors. This position is primarily remote, with occasional in-office visits for training and meetings.

It offers a Revenue Cycle Career Ladder and growth opportunities in a large academic healthcare setting. The Self-Pay Collections Specialist I will focus on follow‑up work on self-pay balances, handle auto‑dialer calls, set up payment arrangements, and verify patient information while maintaining

Qualifications

• High school diploma or GED is required.
• Minimum 6 months’ experience in physician billing or third‑party payer environment.
• Strong customer service and patient‑focused orientation.
• Ability to communicate clearly and handle complex situations calmly.
• Experience with Epic or other electronic billing systems preferred.

Responsibilities

• Handle a high volume of calls promptly.
• Attempt to collect full payment from patient or guarantor.
• Collect payments over the phone for each date of service.
• Establish payment arrangements and document terms.
• Update patient profile and bill third‑party payers as appropriate.
• Assist with other duties as assigned.

Skills

Customer service

Communication

Patient-focused

Escalation handling

Education

High School Diploma

Tools

Epic

Billing systems

Job description

The 61st Street Service Corporation provides administrative and clinical support staff for ColumbiaDoctors. This position is primarily remote, with occasional in-office visits for training and meetings.

It offers a Revenue Cycle Career Ladder and growth opportunities in a large academic healthcare setting. The Self-Pay Collections Specialist I will focus on follow‑up work on self-pay balances, handle auto‑dialer calls, set up payment arrangements, and verify patient information while maintaining