Remote Self-Pay Collections Specialist I

61st Street Service; United States; Remote; USD 30,844 - 38,972; Full time

Benefits offered by this job

Paid time off

Healthcare benefits

Job summary

61st Street Service is seeking a Self-Pay Collections Specialist I to manage collections for self-pay accounts. This role involves handling large volumes of inbound calls and providing excellent customer service.

Candidates should have a high school diploma and 6 months of relevant experience. The compensation ranges from $22.39 to $28.29 per hour, based on various factors such as experience and skills. Comprehensive benefits include healthcare and paid time off.

Qualifications

• Minimum 6 months’ experience in a physician billing or third-party payer environment.
• Demonstrated strong customer service orientation and ability to respond to complex situations.
• Understanding of contracts and insurance benefits, including compliance program regulations.

Responsibilities

• Handle large volume of calls for collections.
• Collect payments and establish payment arrangements.
• Obtain and update patient demographic and insurance information.

Skills

Strong customer service

Ability to communicate effectively

Understanding of billing requirements

Adaptability

Education

High school graduate or GED

Tools

Epic or other electronic billing systems

Job description

61st Street Service is seeking a Self-Pay Collections Specialist I to manage collections for self-pay accounts. This role involves handling large volumes of inbound calls and providing excellent customer service.

Candidates should have a high school diploma and 6 months of relevant experience. The compensation ranges from $22.39 to $28.29 per hour, based on various factors such as experience and skills. Comprehensive benefits include healthcare and paid time off.