Remote Seasonal Customer Support Specialist

Concentrix; United States; Remote; USD 21,000 - 23,000; Part time

Benefits offered by this job

DailyPay enrollment option to access

Paid training and incentives

Work-from-home convenience

Medical/Dental/Vision insurance

Job summary

Concentrix is seeking a remote Seasonal Customer Service Representative to join our award-winning One Concentrix team. You'll deliver exceptional customer experiences for a world-renowned brand from a home office, with paid training and ongoing support.

This is a great opportunity to grow within a Fortune 500 company that values people-first culture and inclusion. Responsibilities include handling inbound calls, resolving basic tech issues, updating records in databases, and promoting additional

Qualifications

• 6+ months of customer service experience.
• Open availability.
• A high school diploma or GED.
• A quiet, distraction-free environment to work from in your home.
• Proficiency in fast-paced multi-tasking.
• Eagerness to learn new technologies.
• Strong computer navigation skills and PC knowledge.
• A desktop or laptop to complete PC and internet testing; a work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
• High Speed internet (no wireless/hotspots or satellite) and a smartphone.
• Must reside in the United States and have a valid U.S. address for residence.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Help customers resolve basic technical issues.
• Track, document, and retrieve information in databases.
• Offer additional products and/or services.
• Deliver expert customer experiences…with a smile.

Skills

Customer service experience

Open availability

High school diploma/GED

Quiet home workspace

Fast-paced multitasking

Learn new technologies

PC navigation

Own computer for testing

High speed internet

US residency

Education

High school diploma or GED

Job description

Concentrix is seeking a remote Seasonal Customer Service Representative to join our award-winning One Concentrix team. You'll deliver exceptional customer experiences for a world-renowned brand from a home office, with paid training and ongoing support.

This is a great opportunity to grow within a Fortune 500 company that values people-first culture and inclusion. Responsibilities include handling inbound calls, resolving basic tech issues, updating records in databases, and promoting additional