Remote Customer Service Pro — Flexible Hours & Growth

Concentrix; United States; Remote; USD 17,047 - 24,280; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off and holidays

Work-from-home convenience with company-supplied technologies

Job summary

Concentrix is seeking a Customer Service Representative (Remote) to provide support through inbound/outbound calls and the web. The role requires strong communication skills and a background in customer service.

Applicants must have a High School Diploma or GED and at least 6 months of customer service experience. The position offers a base salary starting at $15/hr, along with extensive benefits including medical insurance, paid time off, and mentorship programs.

Qualifications

• Minimum of 6 months to 1 year of solid customer service experience.
• Ability to effectively communicate with customers and ask discovery questions.
• Must reside in the United States.

Responsibilities

• Maintain acceptable production levels set by management.
• Deliver a high level of customer service and empathy.
• Ensure that all quality targets are met and maintained.

Skills

Customer service experience

Communication skills

Proficiency in multi-tasking

Comfortable with Outlook and Microsoft Excel

Education

High School Diploma or GED

Job description

Concentrix is seeking a Customer Service Representative (Remote) to provide support through inbound/outbound calls and the web. The role requires strong communication skills and a background in customer service.

Applicants must have a High School Diploma or GED and at least 6 months of customer service experience. The position offers a base salary starting at $15/hr, along with extensive benefits including medical insurance, paid time off, and mentorship programs.