Remote Seasonal Customer Support Specialist

A&E Plumbing, Heating & Air; Gresham (OR); Hybrid; USD 20,664 - 27,552; Part time

Job summary

A service company in Gresham, Oregon, is seeking a Customer Service Representative for summer work. The role involves answering incoming calls, assisting customers, maintaining the customer database, and scheduling appointments. Strong organizational and communication skills are essential, along with attention to detail and the ability to multitask. Experience with Service Titan is a plus. Flexible work-from-home options may be available.

Qualifications

• This role is suitable for individuals who are flexible and can work from home.
• Ability to answer incoming calls promptly and assist customers effectively.

Responsibilities

• Answer all incoming calls quickly and efficiently.
• Maintain customer database and assist with payments.
• Help customers schedule maintenance with the appropriate technicians.

Skills

Customer service skills

Strong organizational skills

Attention to detail

Verbal and written communication skills

Multi-tasking

Tools

Service Titan

Job description

A service company in Gresham, Oregon, is seeking a Customer Service Representative for summer work. The role involves answering incoming calls, assisting customers, maintaining the customer database, and scheduling appointments. Strong organizational and communication skills are essential, along with attention to detail and the ability to multitask. Experience with Service Titan is a plus. Flexible work-from-home options may be available.