Remote Seasonal Customer Support Specialist

A&E Plumbing, Heating & Air; Hood River (OR); Hybrid; USD 20,664 - 27,552; Part time

Benefits offered by this job

Flexible work from home options

Job summary

A service company in Hood River is seeking a Customer Service Representative for a summer position. The role involves answering incoming calls, assisting customers, maintaining databases, and scheduling HVAC maintenance. Ideal candidates will demonstrate strong attention to detail, organizational skills, and effective communication abilities. Experience with Service Titan is a plus. This position offers flexible work-from-home options as well as an opportunity to gain valuable experience during the summer.

Qualifications

• Strong attention to detail is necessary.
• Ability to organize tasks efficiently.
• Proficient multi-tasker with basic computer skills.

Responsibilities

• Answer all incoming calls swiftly and efficiently.
• Vet and route calls to appropriate staff members.
• Maintain the customer database and handle payments.
• Assist with scheduling and customer communications.

Skills

Attention to detail

Organizational skills

Multi-tasking

Verbal communication

Written communication

Tools

Service Titan

Job description

A service company in Hood River is seeking a Customer Service Representative for a summer position. The role involves answering incoming calls, assisting customers, maintaining databases, and scheduling HVAC maintenance. Ideal candidates will demonstrate strong attention to detail, organizational skills, and effective communication abilities. Experience with Service Titan is a plus. This position offers flexible work-from-home options as well as an opportunity to gain valuable experience during the summer.