Billing & Scheduling Support Specialist

A&E Plumbing, Heating & Air; Hood River (OR); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Aflac

HSA

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

A local service company in Hood River, Oregon, seeks a Customer Service Representative to maintain high customer service standards. The role involves answering incoming calls, assisting customers, and managing the database. Candidates should possess strong communication skills, attention to detail, and organizational abilities. Experience with Service Titan is a plus. This position offers benefits such as a competitive salary, health insurance, and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail are required.
• Must have excellent verbal and written communication skills.
• Proficiency in computer skills and multitasking abilities.

Responsibilities

• Answer all incoming calls by the second ring.
• Vet and route calls to appropriate staff members.
• Maintain customer database and assist with scheduling maintenance.

Skills

Customer service

Attention to detail

Organizational skills

Verbal communication

Written communication

Multitasking

Team orientation

Computer skills

Tools

Service Titan

Job description

A local service company in Hood River, Oregon, seeks a Customer Service Representative to maintain high customer service standards. The role involves answering incoming calls, assisting customers, and managing the database. Candidates should possess strong communication skills, attention to detail, and organizational abilities. Experience with Service Titan is a plus. This position offers benefits such as a competitive salary, health insurance, and opportunities for advancement.