Remote SDR — AI & Networking Solutions

Lumen; Columbia (SC); Remote; USD 38,000 - 51,000; Full time

Benefits offered by this job

Health benefits

Life benefits

Voluntary lifestyle benefits

Job summary

Lumen is hiring a Sales Development Representative I to generate qualified opportunities and introduce prospects to Lumen's AI-ready connectivity solutions. You will engage IT leaders, uncover challenges, and qualify opportunities for the sales team.

This role offers a solid foundation in technology sales, exposure to outcome selling, and the chance to grow within a nationwide remote team. You will work from home and contribute to building growth in a fast-paced, high-accountability environment.

Qualifications

• Bachelor’s degree or two or more years of experience in sales, lead generation, customer engagement, business development, or a call center environment.
• Strong written, verbal, and interpersonal communication skills, including the ability to manage conversations and respond effectively to objections.
• Demonstrated ability to organize and execute a high volume of daily activities while remaining focused and accountable to performance expectations.
• Ability to learn quickly, apply feedback, and thrive in a structured, goal‑oriented environment.
• Experience using Salesforce or another CRM platform, along with Microsoft Office applications.
• Curiosity about technology and an interest in learning about networking, cloud, security, telecommunications, and AI solutions.
• Ability to work independently and collaboratively in a remote environment while remaining at your workspace for most of the scheduled workday.
• Applicants must not require employment visa sponsorship.

Responsibilities

• Execute multi‑channel prospecting campaigns through phone, email, and approved outreach channels to engage prospective customers and generate qualified opportunities.
• Complete a standard requirement of 75 outbound calls per day while effectively managing a high‑volume, task‑oriented workflow.
• Engage IT decision‑makers at mid‑market and large enterprise organizations and conduct discovery conversations using BANT qualification and an outcome‑based sales approach.
• Lead meaningful customer conversations, respond to objections, and identify opportunities to connect business challenges with Lumen solutions.
• Schedule qualified meetings and coordinate a seamless transition to the sales account team.
• Partner closely with sales account teams to support customer engagement, business priorities, and opportunity progression.
• Develop knowledge of Lumen’s networking, cloud, security, telecommunications, and AI solutions and communicate customer‑focused value propositions.
• Maintain accurate customer activity, opportunity details, and next steps in Salesforce.

Skills

Sales experience

Lead generation

Communication skills

CRM experience

Microsoft Office

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce CRM

Microsoft Office

Job description

Lumen is hiring a Sales Development Representative I to generate qualified opportunities and introduce prospects to Lumen's AI-ready connectivity solutions. You will engage IT leaders, uncover challenges, and qualify opportunities for the sales team.

This role offers a solid foundation in technology sales, exposure to outcome selling, and the chance to grow within a nationwide remote team. You will work from home and contribute to building growth in a fast-paced, high-accountability environment.