Remote Sales Development Rep I – AI & Networking

Embedded Shishya; United States; Remote; USD 38,000 - 51,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Bonus eligibility

Job summary

Lumen is seeking a Sales Development Representative I to drive growth by creating qualified opportunities and connecting prospective customers with solutions. This remote role within the United States offers a foundation in technology sales and exposure to Lumen’s outcome selling framework.

You will engage IT leaders, conduct discovery, and schedule meetings while collaborating with account teams to progress opportunities. A strong communicator with CRM experience is preferred.

Qualifications

• Bachelor’s degree or 2+ years in sales, lead generation, customer engagement, business development, or call center environments.
• Strong written, verbal, and interpersonal communication skills.
• Experience using CRM platforms, especially Salesforce, and MS Office.

Responsibilities

• Execute multi-channel prospecting campaigns via phone, email, and approved channels to generate qualified opportunities.
• Complete a standard requirement of 75 outbound calls per day while managing a high-volume workflow.
• Engage IT decision-makers at mid-market and large enterprises and conduct discovery conversations using an outcome-based approach.
• Lead customer conversations, respond to objections, and connect business challenges with Lumen solutions.
• Schedule qualified meetings and coordinate a seamless transition to the sales account team.
• Partner with sales teams to support engagement, priorities, and opportunity progression.
• Develop knowledge of Lumen’s networking, cloud, security, telecommunications, and AI solutions and communicate customer-focused value propositions.
• Maintain accurate activity, opportunity details, and next steps in Salesforce.

Skills

Sales

Lead generation

Customer engagement

Business development

CRM (Salesforce)

Education

Bachelor's degree

Tools

Salesforce

Microsoft Office

Job description

Lumen is seeking a Sales Development Representative I to drive growth by creating qualified opportunities and connecting prospective customers with solutions. This remote role within the United States offers a foundation in technology sales and exposure to Lumen’s outcome selling framework.

You will engage IT leaders, conduct discovery, and schedule meetings while collaborating with account teams to progress opportunities. A strong communicator with CRM experience is preferred.