Remote SDR I — Tech Sales for AI & Cloud Solutions

Lumen; United States; Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen is seeking a Sales Development Representative I to drive growth by generating qualified opportunities and introducing prospective customers to Lumen. You will engage business and technology leaders, uncover challenges, and connect organizations with AI-enabled connectivity solutions.

This role offers a strong foundation in technology sales, with training on Lumen's outcome selling framework and opportunities for career growth within the sales organization.

Qualifications

• Bachelor's degree or 2+ years in sales, lead generation, or customer engagement.
• Experience in a fast-paced, high-volume sales environment.
• Familiarity with CRM platforms and MS Office applications.

Responsibilities

• Execute multi‑channel prospecting via phone, email, and approved channels to generate qualified opportunities.
• Complete 75 outbound calls per day while managing a high-volume workflow.
• Engage IT decision‑makers in mid‑market and enterprise accounts and conduct discovery using BANT and outcome selling.
• Lead customer conversations, handle objections, and connect business challenges to Lumen solutions.
• Schedule qualified meetings and transition to the sales account team.
• Collaborate with sales to support engagement and opportunity progression.
• Develop knowledge of networking, cloud, security, telecom, and AI solutions and articulate value.
• Maintain accurate activity and next steps in Salesforce.

Skills

Sales experience

Lead generation

Customer engagement

Call center experience

CRM (Salesforce)

Education

Bachelor's degree

Tools

Salesforce

Job description

Lumen is seeking a Sales Development Representative I to drive growth by generating qualified opportunities and introducing prospective customers to Lumen. You will engage business and technology leaders, uncover challenges, and connect organizations with AI-enabled connectivity solutions.

This role offers a strong foundation in technology sales, with training on Lumen's outcome selling framework and opportunities for career growth within the sales organization.