Remote Scholarship Support Specialist (6-Month)

Sutherland Global; Houston (TX); Remote; USD 21,000 - 30,000; Full time

Job summary

Sutherland Global is seeking a motivated customer service representative for a six-month work-from-home contract. You will respond to incoming calls from families and schools about scholarships, provide information, and ensure callers are satisfied.

We supply equipment; you need reliable wired internet and a quiet workspace. Fluency in English, strong communication, and proficiency with Microsoft Office are required, with a focus on problem-solving and meeting goals.

Qualifications

• Excellent verbal and written communication skills.
• Fluency in English.
• Drive to solve problems and meet goals.
• Familiarity with Microsoft Office tools.
• Experience in customer service.
• Excellent wired internet connectivity and a quiet, distraction-free, secure place to work.

Responsibilities

• Answer incoming calls from families and schools about scholarships.
• Provide accurate information and resolve questions to ensure satisfaction.
• Assist with scholarship applications and funding status and student registration.

Skills

English Fluency

Customer Service

MS Office

Communication Skills

Multitasking

Job description

Sutherland Global is seeking a motivated customer service representative for a six-month work-from-home contract. You will respond to incoming calls from families and schools about scholarships, provide information, and ensure callers are satisfied.

We supply equipment; you need reliable wired internet and a quiet workspace. Fluency in English, strong communication, and proficiency with Microsoft Office are required, with a focus on problem-solving and meeting goals.