Customer Service Representative - Temporary Full-time (Fully Remote)

Unknown; United States; Teletrabalho; USD 42 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Equipment provided

Work-from-home

Temporary position

Resumo da oferta

Unknown is seeking a dedicated customer service professional to handle scholarship program inquiries remotely. You will respond to inbound calls, gather information, and guide families and schools through the application and funding status process. Strong communication, multitasking, and Microsoft Office familiarity are essential. This temporary, full-time role runs through April 3, 2027, with equipment provided and a quiet home workspace required.

Qualificações

• Excellent verbal and written communication skills.
• Strong multitasking abilities and fluency in English.
• Experience in customer service and familiarity with Microsoft Office tools.

Responsabilidades

• Respond to inbound calls about student inquiries and scholarship application/funding status.
• Use probing questions to provide solutions and ensure caller satisfaction.
• Support both families and schools participating in the scholarship program.

Conhecimentos

Verbal and written communication

Multitasking

English fluency

Customer service experience

Ferramentas

Microsoft Office

Descrição da oferta de emprego

• This organization manages scholarship programs for families and schools.
• Customer service is at the core of the mission to ensure students are registered.

Job Responsibilities:

• Respond to inbound calls about student inquiries and scholarship application/funding status.
• Use probing questions to provide solutions and ensure caller satisfaction.
• Support both families and schools participating in the scholarship program.

Qualifications:

• Excellent verbal and written communication skills.
• Strong multitasking abilities and fluency in English.
• Experience in customer service and familiarity with Microsoft Office tools.
• This is a temporary, full-time work-from-home position until April 3, 2027.
• All equipment is provided; requires hard-wired internet and a quiet, distraction-free space.

Unknown

This organization manages scholarship programs for families and schools. They focus on providing exceptional customer service to ensure student registration and satisfaction.