Remote Scholarship Support Specialist

Unknown; United States; Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Equipment provided

Work-from-home

Temporary position

Job summary

Unknown is seeking a dedicated customer service professional to handle scholarship program inquiries remotely. You will respond to inbound calls, gather information, and guide families and schools through the application and funding status process. Strong communication, multitasking, and Microsoft Office familiarity are essential. This temporary, full-time role runs through April 3, 2027, with equipment provided and a quiet home workspace required.

Qualifications

• Excellent verbal and written communication skills.
• Strong multitasking abilities and fluency in English.
• Experience in customer service and familiarity with Microsoft Office tools.

Responsibilities

• Respond to inbound calls about student inquiries and scholarship application/funding status.
• Use probing questions to provide solutions and ensure caller satisfaction.
• Support both families and schools participating in the scholarship program.

Skills

Verbal and written communication

Multitasking

English fluency

Customer service experience

Tools

Microsoft Office

Job description

Unknown is seeking a dedicated customer service professional to handle scholarship program inquiries remotely. You will respond to inbound calls, gather information, and guide families and schools through the application and funding status process. Strong communication, multitasking, and Microsoft Office familiarity are essential. This temporary, full-time role runs through April 3, 2027, with equipment provided and a quiet home workspace required.