Remote Scheduling Coordinator (Interpreting Services)

The Language Group; Virginia Beach (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

The Language Group is a localization services company based in Virginia Beach, Virginia, offering remote scheduling coordination opportunities. The role focuses on inputting client requests, assigning interpreters, and managing appointment logistics in a fast-paced environment.

The ideal candidate has 5+ years of office experience (with at least 2 years in scheduling), strong English communication, and excellent Windows software skills to support scheduling tasks and customer interactions.

Qualifications

• At least 5 years of office work experience preferred, with a minimum of 2 years to be considered.
• Scheduling experience preferred.
• College degree or equivalent work experience.
• Experience in an office environment such as medical, legal, banking, or skilled profession with emphasis in customer service and problem solving.
• Candidate should be a good English communicator; able to be easily understood by persons from all linguistic backgrounds.
• Capable of understanding persons with limited English proficiency.
• Excellent computer skills, proficiency in Windows (Outlook, Word and Excel).
• Ability to work in a fast-paced environment with urgent deadlines.
• Professional and positive phone manner with clients.
• Attention to detail while managing multiple tasks.
• Friendly and cooperative attitude is of utmost importance.

Responsibilities

• Answer incoming calls from clients who are requesting interpreters, changing and/or cancelling appointments.
• Gather and verify appointment information and accurately input data into our scheduling software.
• Coordinate jobs with interpreters and provide all information about assignments.
• Work closely with several other coordinators in the department as a team to complete scheduling tasks and deadlines.

Skills

English proficiency

Customer service

Multitasking

Phone etiquette

Scheduling

Data entry

Windows proficiency

Education

College degree or equivalent

Tools

Outlook

Word

Excel

Scheduling software

Job description

The Language Group is a localization services company based in Virginia Beach, Virginia, offering remote scheduling coordination opportunities. The role focuses on inputting client requests, assigning interpreters, and managing appointment logistics in a fast-paced environment.

The ideal candidate has 5+ years of office experience (with at least 2 years in scheduling), strong English communication, and excellent Windows software skills to support scheduling tasks and customer interactions.