Operations Coordinator - Language Services Scheduling

Global Language System; Raleigh (NC); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Training & development

Job summary

A language services provider in Raleigh is seeking an Operations Coordinator to enhance service delivery for interpretation and translation. The role focuses on coordinating daily workflows, managing schedules, and ensuring effective communication between clients and linguists. Candidates should have 1-3 years of relevant experience, exceptional organizational skills, and a customer-centric approach. This opportunity includes competitive compensation and potential for personal growth within a mission-driven team.

Qualifications

• 1–3+ years experience in operations, scheduling, dispatch, staffing, or service coordination.
• Strong computer skills and comfort using scheduling and CRM tools.
• Ability to work set business hours in the office with flexibility.

Responsibilities

• Coordinate daily workflows for interpreting and translation requests.
• Serve as a primary point of contact for clients and linguists.
• Maintain accurate records in scheduling/CRM systems.

Skills

Coordinating daily operations

High-volume request management

Professional communication

Customer service mindset

Attention to detail

Problem-solving

Experience in language services

Bilingual skills

Education

Associate/Bachelor's degree preferred

Tools

Scheduling tools

CRM systems

Job description

A language services provider in Raleigh is seeking an Operations Coordinator to enhance service delivery for interpretation and translation. The role focuses on coordinating daily workflows, managing schedules, and ensuring effective communication between clients and linguists. Candidates should have 1-3 years of relevant experience, exceptional organizational skills, and a customer-centric approach. This opportunity includes competitive compensation and potential for personal growth within a mission-driven team.