Scheduling Coordinator — Language Services & Growth

Global Impact Group LLC; Raleigh (NC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Training & development

Job summary

A Veteran-Owned Small Business in Raleigh is hiring a Scheduling Coordinator to manage interpreter schedules and ensure prompt service fulfillment. Candidates should have strong organizational and communication skills, an Associate's or Bachelor's degree preferred, and experience in scheduling or operations. The role includes managing urgent requests and maintaining compliance with USCIS standards.

Qualifications

• 1-2 years of scheduling, dispatching, or operations coordination experience.
• Must be a U.S. Citizen or permanent resident.
• Ability to pass a Tier 3/Tier 5 background investigation.

Responsibilities

• Manage daily scheduling of OPI, VRI, ASL, and document translation assignments.
• Confirm interpreter availability and fill requests within timelines.
• Coordinate activation of linguist surge pool.

Skills

Organizational skills

Communication skills

Customer service skills

Proficiency with scheduling tools

Education

Associate’s or Bachelor’s degree in Business or related field

Tools

Excel

Job description

A Veteran-Owned Small Business in Raleigh is hiring a Scheduling Coordinator to manage interpreter schedules and ensure prompt service fulfillment. Candidates should have strong organizational and communication skills, an Associate's or Bachelor's degree preferred, and experience in scheduling or operations. The role includes managing urgent requests and maintaining compliance with USCIS standards.