Remote Scheduling Center Agent - Bilingual

Teamtag; Arizona; Remote; USD 21,000 - 26,000; Full time

Benefits offered by this job

401K with generous company match

Job summary

A leading healthcare support organization is seeking a Scheduling Center Agent to work from home. The role involves partnering with patients to schedule their dental appointments and providing essential information about services. Candidates should have over 1 year of customer service experience in environments like retail or call centers and possess strong communication skills. The organization offers competitive compensation including benefits such as 401K with company match.

Qualifications

• 1+ years of customer service experience required, preferably in retail, call center, or hospitality.
• Ability to answer calls in a high-volume call center environment.
• Bilingual in Spanish and English encouraged to apply.

Responsibilities

• Partner with patients to schedule appointments as the first point of contact.
• Provide information about services.
• Perform additional duties as assigned by Call Center Leadership.

Skills

Customer service experience

Communication skills

Tech-savvy

Job description

A leading healthcare support organization is seeking a Scheduling Center Agent to work from home. The role involves partnering with patients to schedule their dental appointments and providing essential information about services. Candidates should have over 1 year of customer service experience in environments like retail or call centers and possess strong communication skills. The organization offers competitive compensation including benefits such as 401K with company match.