Remote Spanish Bilingual Scheduling Agent

Aspen Dental; New Jersey; On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Comprehensive Health, Dental and Vision insurance

401K with generous company match

Paid time off

Performance-based bonuses

Job summary

Aspen Dental is seeking a Spanish Bilingual Scheduling Center Agent to work from home in New Jersey. This role involves scheduling appointments, answering high-volume calls, and understanding patient needs to improve their dental health.

Ideal candidates will have strong customer service skills and must be proficient in both English and Spanish. Benefits include comprehensive health coverage, paid time off, and performance bonuses.

Qualifications

• 1+ years of customer service experience required, preferably in retail, call center, or hospitality.
• Must be professionally proficient in both English and Spanish.
• Must have a quiet, HIPAA compliant workspace and stable internet connection.

Responsibilities

• Schedule appointments for patients as the first contact.
• Handle high-volume inbound calls compassionately.
• Understand patient needs using customer service techniques.
• Complete additional tasks as assigned by leadership.

Skills

Customer service experience

Bilingual (English and Spanish)

Tech-savvy

Communication skills

Education

High School Diploma or equivalent

Job description

Aspen Dental is seeking a Spanish Bilingual Scheduling Center Agent to work from home in New Jersey. This role involves scheduling appointments, answering high-volume calls, and understanding patient needs to improve their dental health.

Ideal candidates will have strong customer service skills and must be proficient in both English and Spanish. Benefits include comprehensive health coverage, paid time off, and performance bonuses.