Remote Bilingual Scheduling Center Agent (Spanish)

Aspen Dental; Kentucky; Remote; USD 19,320 - 27,517; Full time

Benefits offered by this job

Performance-based bonuses

Comprehensive Health, Dental, and Vision insurance

Paid time off

401K with company match

Job summary

A dental service provider is seeking a Spanish Bilingual Scheduling Center Agent in Kentucky. This role involves scheduling appointments and providing important access to care while working from home. Candidates should have a High School Diploma, be proficient in English and Spanish, and possess customer service experience. Compensation includes $17.00 per hour with performance-based bonuses and comprehensive benefits.

Qualifications

• Must have Cable/Fiber connect internet with ability to hardwire.
• Must have a quiet, HIPAA compliant, private workspace.
• Some evening and weekend availability required.

Responsibilities

• Schedule appointments for patients as a first contact.
• Handle inbound calls in a high-volume environment.
• Listen empathically to understand patient needs.

Skills

Proficient in English and Spanish

Customer service experience

Communication skills

Tech-savvy

Education

High School Diploma or equivalent

Job description

A dental service provider is seeking a Spanish Bilingual Scheduling Center Agent in Kentucky. This role involves scheduling appointments and providing important access to care while working from home. Candidates should have a High School Diploma, be proficient in English and Spanish, and possess customer service experience. Compensation includes $17.00 per hour with performance-based bonuses and comprehensive benefits.