Remote Scheduling Center Agent: Help Patients Access Care

Aspen Dental; United States; À distance; USD 18 000 - 25 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid time off

401K

Résumé du poste

Aspen Dental seeks a Scheduling Center Agent to work from home, partnering with patients to book appointments and improve access to care. This full- or part-time role emphasizes compassionate service in a fast-paced call center environment.

Qualifications include a high school diploma and 1+ years in customer service. Spanish-English bilingual candidates are encouraged, with additional compensation for designated roles. Various shifts with benefits are offered.

Qualifications

• Minimum high school diploma.
• 1+ years of customer service experience preferred (retail, call center, or hospitality helpful).
• Strong communication and problem-solving skills.

Responsabilités

• Schedule appointments for patients as the first point of contact.
• Answer high-volume calls with empathy and professionalism.
• Listen and understand patient needs to set appointments and meet goals.
• Perform additional duties as assigned by Call Center Leadership.

Connaissances

Customer service

Communication skills

Tech-savvy

Remote work setup

Spanish-English bilingual

Formation

High School Diploma

Description du poste

Aspen Dental seeks a Scheduling Center Agent to work from home, partnering with patients to book appointments and improve access to care. This full- or part-time role emphasizes compassionate service in a fast-paced call center environment.

Qualifications include a high school diploma and 1+ years in customer service. Spanish-English bilingual candidates are encouraged, with additional compensation for designated roles. Various shifts with benefits are offered.