Remote Bilingual Scheduling Specialist (Spanish/English)

Aspen Dental; Oklahoma; Hybrid; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401K with company match

Paid time off

Career development opportunities

Job summary

Aspen Dental, with over 1,000 locations, offers remote, Spanish bilingual Scheduling Center Agent roles in the United States. You’ll schedule patient appointments, act as the first contact for new patients, and provide compassionate service while handling high call volumes.

The position supports full-time and part-time shifts with virtual training and benefits. The role requires a High School Diploma, professional bilingualism in English and Spanish, and strong communication.

Qualifications

• Must be professionally proficient in both English and Spanish.
• 1+ years of customer service experience, preferably in retail, call center, or hospitality.
• Ability to operate in a high-volume call center environment.
• Excellent communication and listening skills.
• Reliable internet connection with wired setup and minimum speeds.

Responsibilities

• Schedule appointments with patients as the first point of contact.
• Handle inbound calls in a high-volume environment with empathy.
• Understand patient needs and use sales/customer service techniques to set appointments.
• Perform additional duties as assigned by Call Center Leadership.

Skills

Bilingual (English/Spanish)

Customer service

Communication skills

Tech-savvy

High speed multi-call handling

Education

High School Diploma

Job description

Aspen Dental, with over 1,000 locations, offers remote, Spanish bilingual Scheduling Center Agent roles in the United States. You’ll schedule patient appointments, act as the first contact for new patients, and provide compassionate service while handling high call volumes.

The position supports full-time and part-time shifts with virtual training and benefits. The role requires a High School Diploma, professional bilingualism in English and Spanish, and strong communication.