Remote Scheduling and Support Assistant

Triptasticadventures; Atlanta (GA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling

Ongoing training

Access to incentive programs

Supportive team culture

Job summary

A travel support company is looking for detail-oriented individuals to join their remote team. You will be responsible for assisting clients with organizing reservations and related services while maintaining thorough communication and organization. Ideal candidates will have strong English skills and be comfortable working independently while collaborating with a supportive team. This position offers flexibility and an inclusive environment to ensure successful client experiences.

Qualifications

• Legal eligibility to work in relevant countries.
• Strong English communication skills.
• Reliable internet and smartphone.

Responsibilities

• Assist clients with organizing and coordinating personalized plans.
• Research, compare, and confirm reservation options.
• Communicate professionally via email, phone, and messaging platforms.

Skills

Communication skills

Organizational skills

Customer service skills

Job description

Overview

Role Overview. We are expanding our remote support team and are seeking dependable, detail-oriented individuals who enjoy helping others and managing multiple tasks. In this role, you will support clients by coordinating reservations and related services such as lodging, activities, transportation, and event-based arrangements.

This is well-suited for individuals who communicate clearly, stay organized, and are comfortable working independently in a remote environment while collaborating with a team.

Key Responsibilities

• Assist clients with organizing and coordinating personalized plans
• Research, compare, and confirm reservation options
• Provide accurate information and thoughtful recommendations
• Communicate professionally via email, phone, and messaging platforms
• Manage updates, changes, and service-related concerns
• Maintain accurate client records and documentation
• Participate in training and team meetings

What We Offer

• Fully remote
• Flexible scheduling
• Ongoing training
• Access to incentive programs and special perks
• Supportive team culture

Qualifications

• Legal eligibility to work (US, UK, Mexico, Australia, or Spain)
• Strong English communication skills
• Reliable internet and smartphone (computer is also recommended)
• Organizational and customer service skills
• Experience is a plus