Remote Support Services Specialist

Triptasticadventures; Atlanta (GA); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Fully remote capability

Flexible schedule

Ongoing training and learning resources

Supportive team

Job summary

A remote services company is expanding and seeks candidates for a new role. As part of the remote team, you will assist clients by coordinating reservations and various service arrangements. Candidates should have strong communication skills, the ability to work independently, and be comfortable in a remote setting. This position offers flexibility and ongoing training, making it ideal for organized individuals who enjoy helping others.

Qualifications

• Must be at least 18 years of age.
• Reliable internet access and smartphone are required.
• Preparation to work effectively in a remote environment.

Responsibilities

• Support clients by organizing and coordinating customized service arrangements.
• Research available options to match client needs and preferences.
• Secure and verify reservations to ensure accuracy.
• Maintain professional communication through phone and email.
• Assist with schedule updates and service inquiries.
• Keep client documentation organized and up to date.
• Participate in training sessions.

Skills

Strong written and verbal communication skills in English

Organization

Independence in remote work

Job description

Role Overview

Our company is expanding our remote team and is seeking candidates who thrive with assisting clients while managing a variety of tasks. In this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services.

This opportunity is preferrable for those who are organized, communicate clearly, and are comfortable working independently in a remote setting while staying connected with a collaborative team.

Primary Responsibilities

• Support clients by organizing and coordinating customized service arrangements
• Research and review available options to match client needs and preferences
• Secure and verify reservations to ensure details are accurate
• Maintain professional communication through phone and email
• Assist with schedule updates, adjustments, and general service inquiries
• Keep client information and documentation organized and up to date
• Participate in training sessions

What We Provide

• Fully remote capability
• Flexible schedule
• Ongoing training and learning resources
• Supportive team

Qualifications

• Must be authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain
• Must be at least 18 years of ageStrong written and verbal communication skills in English
• Reliable internet access and smartphone (computer is also highly recommended)