Remote Itinerary Implementation Assistant

Triptasticadventures; Charleston (SC); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Fully remote environment

Flexible schedule

Ongoing training and professional development

Collaborative team setting

Job summary

A leading travel services company is seeking customer-centered individuals for remote support roles. In this position, you will assist clients with coordinating various travel-related services such as reservations and transportation arrangements. Ideal candidates will be organized, communicate effectively, and be comfortable working independently within a collaborative remote team. This role offers a flexible schedule and ongoing professional development opportunities.

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Reliable internet connection and smartphone; computer is recommended.

Responsibilities

• Assist clients with coordinating personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.
• Support updates, modifications, and service-related inquiries.
• Maintain accurate records and documentation.
• Complete required training.

Skills

Customer service skills

Strong written and verbal English communication

Job description

Role Overview

We are currently expanding our remote team and looking for customer-centered individuals who enjoy supporting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This opportunity is ideal for those who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities

• Assist clients with coordinating personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Maintain accurate records and documentation
• Complete required training

What We Offer

• Fully remote environment
• Flexible schedule
• Ongoing training and professional development
• Collaborative team setting

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet connection and smartphone (computer strongly recommended)
• Strong customer service skills