Remote Scan Data Programs Lead — Onboarding & Health

PAR Technology; Illinois; On-site; USD 90,000 - 110,000; Full time

Job summary

PAR Technology Corporation is seeking a Programs & Operations Manager to run the Scan Data Programs for Retail, onboarding retailers from kickoff to first live submission, and publishing weekly health dashboards for Customer Success visibility.

The role requires 3+ years in program coordination, strong cross-functional communication, and experience with Jira, Zendesk, and Salesforce. Remote in the United States; compensation range is $90K-$110K.

Qualifications

• 3+ years in program coordination or operations.
• Experience managing multiple retailer engagements with milestones and deadlines.
• Proven ability to keep complex programs moving end-to-end.
• Familiarity with ticketing or project-tracking tools (Jira, Zendesk, Salesforce).

Responsibilities

• Own retailer onboarding from contract signature through first live submission.
• Publish weekly health dashboards and coordinate with engineering and CS.
• Serve as primary point of contact for retailers and CPG partners.
• Escalate issues and ensure timely resolution across teams.
• Maintain reporting artifacts and dashboards used by cross-functional teams.

Skills

Program coordination

Implementation management

Operations management

Jira

Zendesk

Salesforce

Cross-functional communication

Education

Bachelor's degree

Tools

Jira

Zendesk

Salesforce

Job description

PAR Technology Corporation is seeking a Programs & Operations Manager to run the Scan Data Programs for Retail, onboarding retailers from kickoff to first live submission, and publishing weekly health dashboards for Customer Success visibility.

The role requires 3+ years in program coordination, strong cross-functional communication, and experience with Jira, Zendesk, and Salesforce. Remote in the United States; compensation range is $90K-$110K.