Remote SAP Support Specialist — Secret Clearance

Tripoint Solutions LLC

Maryland

Remote

USD 52,000 - 76,000

Full time

5 days ago

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Job summary

Tripoint Solutions LLC is seeking an entry level SAP Support Specialist to join our IT support team. This role provides first-line assistance to end users of SAP and related enterprise applications, ensuring timely issue resolution and exceptional customer service. An active Secret Clearance is required for this position.

Location is remote with support across the United States. The selected candidate must be located in or willing to relocate to one of the designated states; no relocation

Qualifications

Bachelor’s degree in IT, CS, business, or related field.
Proven experience supporting SAP ERP systems.
Strong ERP concepts and SAP module knowledge.
Excellent problem-solving and communication skills.

Responsibilities

Provide day-to-day technical support and troubleshooting for SAP ERP modules.
Support SAP User Management activities, including user access and roles.
Translate business requirements into system configurations.
Monitor system performance and perform routine maintenance.
Document support activities and user guides for knowledge sharing.
Assist in testing and deploying SAP updates and patches.

Skills

SAP ERP support

Customer service

Communication

Microsoft Office

Education

Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field

Tools

SAP ERP

SAP S/4HANA

Microsoft Office

Job description

Location is remote with support across the United States. The selected candidate must be located in or willing to relocate to one of the designated states; no relocation

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