Remote SAP Support Specialist – Entry Level, Secret Clearance
Tripoint Solutions LLC
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Job summary
Tripoint Solutions LLC is seeking an entry-level SAP Support Specialist to join our IT support team. This role provides first-line assistance to end users of SAP and related enterprise applications, ensuring timely issue resolution and excellent customer service. An active Secret Clearance is required for this position.
Location: Remote in the United States, with no relocation assistance provided. You will support SAP ERP modules, SAP User Management, and collaborate with stakeholders to
Qualifications
- Bachelor’s degree required in IT/CS/Business Admin or related field.
- Proven experience supporting SAP ERP systems in a professional environment.
- Strong understanding of ERP concepts and SAP module functionalities.
Responsibilities
- Provide day-to-day technical support and troubleshooting for SAP ERP modules, addressing user issues promptly and effectively.
- Support SAP User Management (SAP UM) activities, including user access, basic role management, and navigation assistance.
- Collaborate with business stakeholders to understand requirements and translate them into system configurations or enhancements.
- Monitor system performance and conduct regular maintenance activities to ensure optimal operation and compliance with best practices.
- Document support activities, system changes, and user guides to maintain clear and accessible knowledge resources.
- Participate in testing and deployment of SAP updates, patches, and new functionalities to ensure seamless integration and minimal disruption.
Skills
Education
Tools
Job description
Tripoint Solutions LLC is seeking an entry-level SAP Support Specialist to join our IT support team. This role provides first-line assistance to end users of SAP and related enterprise applications, ensuring timely issue resolution and excellent customer service. An active Secret Clearance is required for this position.
Location: Remote in the United States, with no relocation assistance provided. You will support SAP ERP modules, SAP User Management, and collaborate with stakeholders to
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