Remote SAP Retail OCM Lead - ERP Change Champion

Mondo; Charlotte (NC); Remote; USD 83,000 - 110,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Job summary

Mondo is seeking an OCM SAP Retail Lead to drive the people side of change for large-scale ERP transformations. You will own end-to-end change strategy, communications, and training execution to ensure successful adoption of new processes and systems.

Lead stakeholder readiness, design governance, and develop training strategies while managing adoption metrics. This role is remote anywhere in the U.S. with availability for Eastern/Central business hours, under a contract through August 2027.

Qualifications

• Experience leading Organizational Change Management for large-scale ERP implementations (lead role on at least three major initiatives).
• Heavy retail experience from business and OCM perspective.
• Experience with SAP Retail Systems Module, or equivalent ERP retail module with retail background.
• Strong knowledge of SAP platforms (S/4HANA preferred) and related retail business processes.
• Expertise in change communications strategy, impact measurement, and organizational design.

Responsibilities

• Develop and implement a comprehensive Organizational Change Management strategy aligned with project goals and client objectives.
• Conduct stakeholder impact assessments, readiness evaluations, and change impact analyses across the organization.
• Design and deliver communication plans, executive toolkits, and targeted messaging to support leadership alignment and engagement.
• Create and manage change networks and champion programs to drive adoption across all organizational levels.
• Define governance frameworks and develop or contribute to the overall training strategy.
• Manage change deliverables including readiness assessments, management toolkits, and adoption metrics.
• Monitor change adoption risks and execute mitigation plans to keep the transformation on track.

Skills

Organizational Change Management

Stakeholder management

Change communications

Training design & delivery

Governance design

Adoption metrics

Project coordination

Tools

SAP Retail/S/4HANA

SAP Platforms

Job description

Mondo is seeking an OCM SAP Retail Lead to drive the people side of change for large-scale ERP transformations. You will own end-to-end change strategy, communications, and training execution to ensure successful adoption of new processes and systems.

Lead stakeholder readiness, design governance, and develop training strategies while managing adoption metrics. This role is remote anywhere in the U.S. with availability for Eastern/Central business hours, under a contract through August 2027.