OCM SAP Retail Lead

Mondo; Charlotte (NC); Remote; USD 83,000 - 110,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Job summary

Mondo is seeking an OCM SAP Retail Lead to drive the people side of change for large-scale ERP transformations. You will own end-to-end change strategy, communications, and training execution to ensure successful adoption of new processes and systems.

Lead stakeholder readiness, design governance, and develop training strategies while managing adoption metrics. This role is remote anywhere in the U.S. with availability for Eastern/Central business hours, under a contract through August 2027.

Qualifications

• Experience leading Organizational Change Management for large-scale ERP implementations (lead role on at least three major initiatives).
• Heavy retail experience from business and OCM perspective.
• Experience with SAP Retail Systems Module, or equivalent ERP retail module with retail background.
• Strong knowledge of SAP platforms (S/4HANA preferred) and related retail business processes.
• Expertise in change communications strategy, impact measurement, and organizational design.

Responsibilities

• Develop and implement a comprehensive Organizational Change Management strategy aligned with project goals and client objectives.
• Conduct stakeholder impact assessments, readiness evaluations, and change impact analyses across the organization.
• Design and deliver communication plans, executive toolkits, and targeted messaging to support leadership alignment and engagement.
• Create and manage change networks and champion programs to drive adoption across all organizational levels.
• Define governance frameworks and develop or contribute to the overall training strategy.
• Manage change deliverables including readiness assessments, management toolkits, and adoption metrics.
• Monitor change adoption risks and execute mitigation plans to keep the transformation on track.

Skills

Organizational Change Management

Stakeholder management

Change communications

Training design & delivery

Governance design

Adoption metrics

Project coordination

Tools

SAP Retail/S/4HANA

SAP Platforms

Job description

Job Title: OCM SAP Retail Lead

Location-Type: Remote (anywhere in the U.S.)

Start Date: ASAP

Duration: Contract through August 2027

Compensation Range: $60.25/hr - $80.00/hr W2

Benefits: Eligible for Health, Dental, Vision, and 401K

Visa Sponsorship: Not eligible for visa sponsorship

Job Description

The OCM SAP Retail Lead will drive the people side of change for large-scale, technology-enabled ERP business transformations at the client, ensuring successful adoption of new processes and systems through end-to-end change strategy, communications, and training execution.

Job Summary

• Develop and implement a comprehensive Organizational Change Management (OCM) strategy aligned with project goals and client objectives.
• Conduct stakeholder impact assessments, readiness evaluations, and change impact analyses across the organization.
• Design and deliver communication plans, executive toolkits, and targeted messaging to support leadership alignment and engagement.
• Create and manage change networks and champion programs to drive adoption across all organizational levels.
• Define governance frameworks and develop or contribute to the overall training strategy.
• Manage change deliverables including readiness assessments, management toolkits, and adoption metrics.
• Monitor change adoption risks and execute mitigation plans to keep the transformation on track.

Minimum Requirements

• Proven experience leading Organizational Change Management for large-scale ERP implementations, with a true lead role (not a support role) on at least three major change initiatives.
• Heavy retail experience from both a business and OCM perspective, clearly demonstrated on the resume.
• Experience with SAP Retail Systems Module, or equivalent ERP retail module experience with substantial retail-organization background.
• Strong knowledge of SAP platforms (S/4HANA preferred) and related retail business processes.
• Expertise in change communications strategy, impact measurement, and organizational design.
• Availability to participate in client meetings during Eastern and Central business hours.

Preferred Qualifications

• Participation in five or more major business change initiatives involving SAP or a comparable ERP system.
• Experience leading more than four large-scale, technology-enabled business change initiatives.
• Experience designing and executing OCM strategies for global organizations.
• Strong facilitation and collaboration skills across client, competitor, and complementary consultant teams.