Remote Salesforce & Process Excellence Lead

Arrow Electronics

Texas

A distancia

USD 88.000 - 120.000

Jornada completa

Hace 6 días

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Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision Insurance

Tuition Reimbursement

Growth Opportunities

Paid Time Off

Remote-friendly culture

Descripción de la vacante

Arrow Electronics is seeking a Business Process Manager to bridge business stakeholders, IT, Salesforce administration, and leadership. The role combines Product Ownership, BPM, and Salesforce Administration to translate objectives into scalable platform solutions.

You will own and prioritize Salesforce backlogs, gather requirements, run sprint planning, drive automation and process improvements, oversee deployments, and ensure user adoption across Salesforce, ArrowSphere, Power BI, and ERP.

Formación

5+ years experience supporting Salesforce platforms.
3+ years functioning as Product Owner, Business Analyst, or Business Process Manager.
Experience supporting platform integrations and enterprise-scale initiatives.
Strong stakeholder management and communication skills.

Responsabilidades

Own and prioritize the Salesforce product backlogs.
Gather business requirements and translate them into epics, features, user stories, and acceptance criteria.
Facilitate sprint planning, backlog grooming, demos, retrospectives, and stakeholder reviews.
Drive adoption of platform capabilities that improve customer, partner, and employee experiences.
Manage platform support, enhancement requests, release validation activities, and user adoption initiatives across Salesforce.
Interact with partners, managers, and users to analyze user story objectives and capability requirements.