Remote Sales Operations Manager

Celestica; Boise (ID); A distancia; USD 107.000 - 147.000; Jornada completa

Descripción de la vacante

Celestica is seeking a Sales Operations Manager to ensure accurate sales systems and processes across the Americas. This role supports ATS and CCS leadership with data-driven insights, manages training plans, and oversees incentive plan governance.

It is a remote, individual contributor position with extensive cross-functional interaction. The successful candidate will coordinate quota processes, improve Dynamics 365 and Salesforce CRM usage, and collaborate with Sales, HR, and leadership to

Formación

• Hands-on experience with CRM platforms such as Dynamics 365 and Salesforce.
• Strong knowledge of governance, records retention and ISO TL-9000 basics.
• Proven ability to track incentive schedules and audit sales criteria.
• Experience interfacing with Sales, HR, and leadership teams.
• Focus on continuous-improvement and process automation in reporting.
• Experience managing or administering training programs.

Responsabilidades

• CRM & User Administration: manage Dynamics 365 CRM access and role alignment.
• Incentive Plan Administration: track SIP payouts and verify documentation.
• Reporting & Executive Support: monthly forecasts, funnel and KPI reports.
• Planning & Systems Management: coordinate annual quota and CRM improvements.
• Training: administer ATS Sales and Account Team assessments and training plans.

Conocimientos

CRM platforms

Process governance

Compensation analysis

Cross-functional collaboration

Continuous improvement

Training programs

Educación

Bachelor's degree in Business or Engineering

Herramientas

Dynamics 365

Salesforce

Challenger

SOS

ZoomInfo

LinkedIn Navigator

Descripción del empleo

Celestica is seeking a Sales Operations Manager to ensure accurate sales systems and processes across the Americas. This role supports ATS and CCS leadership with data-driven insights, manages training plans, and oversees incentive plan governance.

It is a remote, individual contributor position with extensive cross-functional interaction. The successful candidate will coordinate quota processes, improve Dynamics 365 and Salesforce CRM usage, and collaborate with Sales, HR, and leadership to