Remote Sales Operations & Analytics Lead

ClearCaptions LLC; Oregon; Hybrid; USD 62,000 - 78,000; Full time

Job summary

ClearCaptions LLC offers a fully remote Sales Operations Specialist role based in the United States with up to 10% travel. You will maintain dashboards, support CRM and BI reporting, and drive cross-functional enablement initiatives to improve sales productivity.

The position requires an associate degree and at least five years in sales operations, with Salesforce and data analytics experience. Occasional travel and flexible hours are expected in a distributed team.

Qualifications

• Associate degree required; bachelor's preferred; related experience may be considered.
• Minimum five years of experience in sales operations or related fields.
• Strong knowledge of sales operations, forecasting, pipeline analysis, and KPI reporting.
• Experience with Salesforce and BI/reporting tools.
• Ability to analyze data and translate findings into actionable recommendations.
• Excellent communication and cross-functional collaboration skills.
• Willingness to travel up to 10% and work flexible hours.

Responsibilities

• Maintain sales performance reports, dashboards, scorecards, and KPI tracking.
• Analyze sales activity, conversions, installations, cancellations, and revenue data.
• Prepare materials for leadership meetings and operational reviews.
• Perform data validation and audits to ensure data integrity.
• Lead initiatives to improve sales processes and SOPs.
• Support Salesforce and other sales systems administration and user support.
• Coordinate events, enablement resources, and field support activities.

Skills

Sales operations

Forecasting

KPI reporting

Salesforce

BI tools

Dashboards

Cross-functional collaboration

Communication

Time management

Education

Associate degree

Bachelor's degree preferred

Tools

Microsoft Office

Microsoft Teams

Slack

CRM (Salesforce)

Job description

ClearCaptions LLC offers a fully remote Sales Operations Specialist role based in the United States with up to 10% travel. You will maintain dashboards, support CRM and BI reporting, and drive cross-functional enablement initiatives to improve sales productivity.

The position requires an associate degree and at least five years in sales operations, with Salesforce and data analytics experience. Occasional travel and flexible hours are expected in a distributed team.