Remote Sales Operations Analyst — Drive Process Excellence

eResearch Technology Inc; United States; Hybrid; USD 65,000 - 98,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision coverage

Flexible PTO

Remote and hybrid work options

Employee assistance and wellness برامج

Life and disability insurance

Job summary

Clario, a Thermo Fisher Scientific company, is seeking a Sales Operations Analyst to boost productivity, efficiency, and operational effectiveness of our sales organization. You will partner with sales leadership and business development to drive process improvements, support proposal development, and deliver operational excellence.

In a fast-paced, collaborative environment, you will leverage data and process optimization to make an impact, enable accurate forecasting, and support RFP responses

Qualifications

• Bachelor's degree in Business, Finance, Marketing, Life Sciences, or related field.
• 3-5 years of experience in sales operations, sales support, or related function.
• Strong analytical and problem-solving skills with the ability to interpret data and generate actionable insights.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Experience working with Salesforce.com, including process administration and reporting.
• Ability to manage multiple priorities and coordinate a high volume of work while maintaining attention to detail.
• Strong organizational, planning, and project management skills.
• Excellent verbal and written communication skills.
• Proven ability to collaborate effectively within cross-functional teams.
• Self-motivated with the ability to work independently in a dynamic, fast-paced environment.

Responsibilities

• Support the Head of eCOA Neuroscience Sales in documenting, maintaining, and monitoring sales processes.
• Contribute to the development and implementation of tools and processes that improve the accuracy, quality, and efficiency of sales operations, proposal development, and business development activities.
• Schedule, coordinate, and facilitate critical internal and external client meetings.
• Lead special projects focused on sales performance metrics, key performance indicators (KPIs), process improvements, and operational efficiencies.
• Own and manage specific proposal development activities, including timeline creation, timeline tool optimization, and proposal support initiatives.
• Partner with Business Development Representatives, Client Solutions Leads, and operational stakeholders to track proposal development, timelines, and related deliverables.
• Review proposals, pricing documentation, contracts, and change orders, as applicable, to ensure alignment with client requirements and request-for-proposal (RFP) specifications.
• Maintain and enhance Salesforce.com processes, documentation, and reporting capabilities to support organizational effectiveness.

Skills

Analytical thinking

Data-driven insights

Project management

Cross-functional collaboration

Education

Bachelor's degree in Business, Finance, Marketing, Life Sciences, or related field

Tools

Salesforce.com

Microsoft Excel

PowerPoint

Word

Job description

Clario, a Thermo Fisher Scientific company, is seeking a Sales Operations Analyst to boost productivity, efficiency, and operational effectiveness of our sales organization. You will partner with sales leadership and business development to drive process improvements, support proposal development, and deliver operational excellence.

In a fast-paced, collaborative environment, you will leverage data and process optimization to make an impact, enable accurate forecasting, and support RFP responses