Sales Operations Analyst

LexisNexis Risk Solutions; Dayton (OH); On-site; USD 59,000 - 99,000; Full time

Job summary

LexisNexis Risk Solutions in the United States is seeking a detail-oriented Sales Operations Analyst to support multiple business segments. The role improves sales efficiency through reporting, analytics, process improvement, and cross-functional collaboration.

You will partner with Sales, Finance, Operations, IT, and HR to standardize processes, maintain sales resources, and provide insights that drive performance. A bachelor's degree and strong Excel/CRM skills are required.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Excellent interpersonal and communication skills.
• Highly organized with strong attention to detail.
• Ability to manage multiple priorities independently.
• Proficiency in Microsoft Excel, Word, PowerPoint, and CRM applications.
• Strong analytical and problem-solving skills.
• Experience with sales reporting and business systems.
• Ability to collaborate across teams.
• Continuous improvement mindset focused on operational excellence.

Responsibilities

• Track and report key sales metrics for Sales and Services.
• Lead goaling, variable compensation design, territory design, and performance reporting.
• Maintain sales resources: Outlook lists, SharePoint, pricing docs.
• Provide reporting and analytics to leadership and business partners.
• Ensure data integrity across reporting systems.
• Identify opportunities to improve processes and efficiency.
• Collaborate with Sales, Operations, Finance, IT, and HR.
• Document processes and maintain workflow documentation.
• Contribute to projects to enhance sales effectiveness.
• Foster cross-functional collaboration and execution.

Skills

Data analysis

Communication

Organizational skills

Problem solving

Independent work

Multitasking

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

CRM applications

Outlook

SharePoint

PowerPoint

Job description

Do you enjoy improving sales processes through data, analytics, and collaboration? Do you thrive in a fast-paced environment where you can help drive operational excellence?

About the Role

We are seeking a detail-oriented Sales Operations Analyst to join our team, supporting multiple business segments across the organization. This role plays a key part in improving the efficiency and effectiveness of the sales organization through reporting, analytics, process improvement, and operational support. As a Sales Operations Analyst, you will partner with cross-functional teams to support sales planning initiatives, maintain critical sales resources, and provide insights that drive business performance. The ideal candidate is analytical, organized, and collaborative, with a passion for solving problems and improving processes.

Responsibilities

• Supporting key metrics tracking and reporting for the Sales and Services organization.
• Delivering operational initiatives including sales goaling, variable compensation, territory design, and sales performance reporting.
• Developing and maintaining sales resources, including Outlook distribution lists, SharePoint sites, contract management tools, and pricing documentation.
• Providing sales tracking, reporting, and analytical support to leadership and business partners.
• Ensuring data integrity and consistency across reporting systems to support accurate business insights.
• Assessing existing workflows, processes, and systems to identify opportunities for increased efficiency and continuous improvement.
• Collaborating with Sales, Operations, Finance, Variable Compensation, IT, and Human Resources to improve processes and support organizational objectives.
• Documenting operational processes and maintaining workflow documentation to support consistency and knowledge sharing.
• Contributing to projects that enhance sales effectiveness and operational performance.
• Building strong working relationships across departments to support cross-functional collaboration and successful execution of business initiatives.

Requirements

• Have a bachelor's degree or equivalent combination of education and experience.
• Have excellent interpersonal and communication skills.
• Be highly organized with strong attention to detail.
• Have the ability to manage multiple priorities while working independently.
• Be proficient in Microsoft Excel, Word, PowerPoint, and CRM applications.
• Have strong analytical and problem-solving skills with the ability to interpret data and recommend solutions.
• Be comfortable working with sales reporting, operational processes, and business systems.
• Demonstrate the ability to collaborate effectively across multiple teams and functions.
• Have a continuous improvement mindset with a focus on operational excellence and process optimization.

Work in a Way That Works for You

We believe in creating an environment where employees can do their best work while maintaining a healthy work-life balance. This role offers the opportunity to collaborate with a dynamic team, contribute to meaningful business initiatives, and develop professionally through cross-functional partnerships and continuous learning.

About the Team

Our Sales Operations team partners closely with Sales, Finance, Operations, Human Resources, IT, and other enabling functions to provide the reporting, analytics, and operational support that drive sales effectiveness. Through data-driven insights, process improvements, and strategic collaboration, the team helps enable sustainable growth while delivering an exceptional experience for internal stakeholders.

U.S. National Base Pay Range: $59,200 - $98,600. Geographic differentials may apply in some locations to better reflect local market rates.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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