Remote Sales & Client Relations Manager - Healthcare

Swiss Medica XXI century; United States; Remote; USD 15,000 - 21,000; Full time

Job summary

Swiss Medica XXI century is seeking a Sales & Client Relations Manager for a fully remote role serving international clients. The role focuses on re-engaging interested clients and sustaining relationships rather than generating new leads.

The ideal candidate will have proven sales experience with complex offerings, fluency in Serbian and English, strong negotiation and communication skills, and the ability to work independently in a remote setting. Healthcare or insurance familiarity is a plus.

Qualifications

• Proven sales experience with complex products or services.
• Strong negotiation, objection-handling, and sales conversion skills.
• Experience in re-engaging previously interested clients and managing longer sales cycles.
• Fluent Serbian and English — both mandatory.
• Excellent communication and relationship-building skills.
• High empathy, emotional intelligence, and client orientation.

Responsibilities

• Reconnect with prospective clients who previously expressed interest.
• Follow up with previous clients, understand current needs, and discuss available services.
• Identify client concerns, address hesitations, provide clear information.
• Build long-term relationships through personalized communication and follow-ups.
• Conduct professional sales conversations and negotiations, supporting clients through decisions.
• Maintain accurate client records and track activities in CRM systems.
• Achieve individual sales targets and contribute to business growth.

Skills

Sales experience

Negotiation

Client relations

Remote work

Empathy

Active listening

Tools

CRM systems

Job description

Swiss Medica XXI century is seeking a Sales & Client Relations Manager for a fully remote role serving international clients. The role focuses on re-engaging interested clients and sustaining relationships rather than generating new leads.

The ideal candidate will have proven sales experience with complex offerings, fluency in Serbian and English, strong negotiation and communication skills, and the ability to work independently in a remote setting. Healthcare or insurance familiarity is a plus.