Sales manager in healthcare

Swiss Medica XXI century; United States; Remote; USD 15,000 - 21,000; Full time

Job summary

Swiss Medica XXI century is seeking a Sales & Client Relations Manager for a fully remote role serving international clients. The role focuses on re-engaging interested clients and sustaining relationships rather than generating new leads.

The ideal candidate will have proven sales experience with complex offerings, fluency in Serbian and English, strong negotiation and communication skills, and the ability to work independently in a remote setting. Healthcare or insurance familiarity is a plus.

Qualifications

• Proven sales experience with complex products or services.
• Strong negotiation, objection-handling, and sales conversion skills.
• Experience in re-engaging previously interested clients and managing longer sales cycles.
• Fluent Serbian and English — both mandatory.
• Excellent communication and relationship-building skills.
• High empathy, emotional intelligence, and client orientation.

Responsibilities

• Reconnect with prospective clients who previously expressed interest.
• Follow up with previous clients, understand current needs, and discuss available services.
• Identify client concerns, address hesitations, provide clear information.
• Build long-term relationships through personalized communication and follow-ups.
• Conduct professional sales conversations and negotiations, supporting clients through decisions.
• Maintain accurate client records and track activities in CRM systems.
• Achieve individual sales targets and contribute to business growth.

Skills

Sales experience

Negotiation

Client relations

Remote work

Empathy

Active listening

Tools

CRM systems

Job description

Описание:

We are recruiting on behalf of a private healthcare clinic in Serbia, serving international clients. We're hiring: Sales & Client Relations Manager (Remote) We are looking for a confident, empathetic, and results-driven sales professional who knows how to build trust, understand client needs, and achieve strong sales results. This role focuses on re-engaging previously interested clients and maintaining relationships with existing clients, rather than generating new leads.

Задачи:

• Reconnect with prospective clients who previously expressed interest in the clinic's services
• Follow up with previous clients, understand their current needs, and discuss available services
• Identify client concerns, understand reasons for hesitation, and provide clear, helpful information
• Build long-term relationships through personalized communication and consistent follow-ups
• Conduct professional sales conversations and negotiations, supporting clients throughout the decision-making process
• Maintain accurate client records, manage follow-ups, and track activities in CRM systems
• Achieve individual sales targets and contribute to business growth

Требования:

• Proven sales experience, preferably involving complex products or services
• Strong negotiation, objection-handling, and sales conversion skills
• Experience in re-engaging previously interested clients and managing longer sales cycles
• Fluent Serbian and English — both mandatory
• Excellent communication, active listening, and relationship-building skills
• High level of empathy, emotional intelligence, and client orientation
• Persistence, resilience, and a results-driven mindset
• Ability to work independently in a remote environment

Будет плюсом:

• Russian language skills are a plus
• Experience with CRM systems is an advantage
• Experience in healthcare, insurance, financial services, or consultative sales will be considered a strong advantage

Условия:

• 100% remote work
• Fixed salary + performance-based bonuses
• Total potential monthly earnings: up to €1,700
• An established client database — no independent lead generation required
• Clear sales objectives and a transparent performance-based reward system
• Training, ongoing support, and professional development opportunities
• A supportive, professional, and international working environment
• An opportunity to develop your career in the healthcare sector