Remote Sales Agent — Inbound & Outbound

MCI Careers; Las Cruces (NM); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Paid Training

Job summary

MCI Careers in Las Cruces, New Mexico, is hiring Sales Agents to engage with customers through outbound and inbound calls. The role involves understanding customer needs, recommending products and services, and maintaining documentation of interactions. Ideal candidates will possess strong communication skills, problem-solving capabilities, and be customer-focused. MCI offers extensive training to help candidates thrive in this fast-paced work environment, along with competitive benefits including health coverage and PTO.

Qualifications

• Must be 18 years or older.
• Basic proficiency in Microsoft Office and Windows OS.
• Strong problem-solving and conflict resolution skills.

Responsibilities

• Engage with customers via inbound and outbound calls.
• Understand customer needs and recommend products or services.
• Accurately document customer interactions.

Skills

Strong written and verbal communication skills

Problem-solving skills

Customer-focused

Typing speed of 20+ WPM

Dependable and punctual

Ability to multitask

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

MCI Careers in Las Cruces, New Mexico, is hiring Sales Agents to engage with customers through outbound and inbound calls. The role involves understanding customer needs, recommending products and services, and maintaining documentation of interactions. Ideal candidates will possess strong communication skills, problem-solving capabilities, and be customer-focused. MCI offers extensive training to help candidates thrive in this fast-paced work environment, along with competitive benefits including health coverage and PTO.