Remote Sales Advisor — Uncapped Commissions & Growth

Smart Start, Inc.; Jacksonville (NC); On-site; USD 42,000 - 71,000; Full time

Benefits offered by this job

Health plan (medical, dental, vision)

401(k) with company match

Uncapped commissions

Birthday anniversary bonus

Company discounts

Disability coverage

Growth opportunities

Job summary

Smart Start, Inc. is seeking a Sales Program Advisor to drive revenue through inbound/outbound calls, selling Interlock products nationwide. You will deliver exceptional service to internal and external clients, craft tailored solutions, and uphold our strong reputation in the alcohol-monitoring industry.

The role emphasizes consultative selling, data-driven follow-up, and collaboration with cross-functional teams. A bilingual English/Spanish capability is a plus for additional compensation.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in related field or equivalent experience preferred.
• Minimum 6 months of relevant experience in sales, customer service, or call center environments.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM software and sales tracking tools.

Responsibilities

• Engage inbound and outbound callers using a consultative sales approach to promote and sell Interlock products, programs, and services.
• Provide accurate product and service information, address inquiries, and resolve client concerns with professionalism and efficiency.
• Identify and pursue new sales opportunities through networking, referrals, and cold calling.
• Build and maintain strong relationships with clients to encourage repeat business and customer loyalty.
• Conduct follow-up calls and manage correspondence to resolve issues and ensure client satisfaction.
• Collaborate with internal teams and external partners to ensure seamless service delivery and uphold our reputation in the alcohol-monitoring industry.
• Escalate and route issues appropriately while maintaining detailed records in CRM and other systems.
• Gather and manage data across multiple technology platforms and handle documentation using standard office equipment.
• Prepare and deliver compelling sales presentations tailored to client needs.
• Stay informed on industry trends and competitor offerings through market research.
• Adhere to company policies, procedures, and confidentiality standards.

Skills

Sales experience

Communication skills

Multitasking

Bilingual English/Spanish

Customer service

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

CRM software

Sales tracking tools

Job description

Smart Start, Inc. is seeking a Sales Program Advisor to drive revenue through inbound/outbound calls, selling Interlock products nationwide. You will deliver exceptional service to internal and external clients, craft tailored solutions, and uphold our strong reputation in the alcohol-monitoring industry.

The role emphasizes consultative selling, data-driven follow-up, and collaboration with cross-functional teams. A bilingual English/Spanish capability is a plus for additional compensation.