Remote Sales Advisor for Care Center | Uncapped Commission

Smart Start, Inc.; Springfield (MO); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Uncapped commissions

Health plan (medical, dental, vision)

401(k) with company match

Birthday & Anniversary bonus

Discounts

Disability benefits

Flexible work environment

Job summary

Smart Start, Inc. is seeking a Sales Program Advisor to drive revenue by managing inbound/outbound calls, selling Interlock products, and delivering exceptional service nationwide. You will handle customer needs with tailored solutions and uphold our reputation in the alcohol-monitoring industry.

The role offers hourly pay with uncapped commissions and incentives, and a comprehensive benefits package including medical, dental, vision, and a company 401(k) match. Remote work setup provided.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in a related field or equivalent professional experience is preferred.
• Minimum of 6 months of relevant experience in sales, customer service, or call center environments.
• Proficiency in Microsoft Word, Excel, PowerPoint.
• Familiarity with CRM software and sales tracking tools.
• Strong verbal and written communication skills with a professional demeanor.
• Bilingual proficiency in English and Spanish qualifies for additional compensation.

Responsibilities

• Engage inbound and outbound callers using a consultative sales approach to promote and sell Interlock products, programs, and services.
• Provide accurate product and service information, address inquiries, and resolve client concerns with professionalism and efficiency.
• Identify and pursue new sales opportunities through networking, referrals, and cold calling.
• Build and maintain strong relationships with clients to encourage repeat business and customer loyalty.
• Conduct follow-up calls and manage correspondence to resolve issues and ensure client satisfaction.
• Collaborate with internal teams and external partners to ensure seamless service delivery and uphold our reputation in the alcohol-monitoring industry.
• Escalate and route issues appropriately while maintaining detailed records in CRM and other systems.
• Gather and manage data across multiple technology platforms and handle documentation using standard office equipment.
• Prepare and deliver compelling sales presentations tailored to client needs.
• Stay informed on industry trends and competitor offerings through market research.
• Adhere to company policies, procedures, and confidentiality standards.
• Provide general Care Center support and perform other duties as assigned.

Skills

Consultative sales

Customer service

CRM software

Verbal & written communication

Bilingual English/Spanish

Education

High school diploma or equivalent

Bachelor’s degree in related field or equivalent experience

Tools

Microsoft Office Suite

CRM software

Job description

Smart Start, Inc. is seeking a Sales Program Advisor to drive revenue by managing inbound/outbound calls, selling Interlock products, and delivering exceptional service nationwide. You will handle customer needs with tailored solutions and uphold our reputation in the alcohol-monitoring industry.

The role offers hourly pay with uncapped commissions and incentives, and a comprehensive benefits package including medical, dental, vision, and a company 401(k) match. Remote work setup provided.